- Workplace for end users
- Book and manage your reservations using the AI assistant and natural language
- Enable fast, self-service visitor registration with a dedicated self-service kiosk mode
- Ensure reception can quickly contact hosts by capturing visitor contact details
- Enable comments between users and helpdesk on service requests
- Display additional context by showing reservable descriptions for spaces and services in Workplace App
- Set your time preferences with support for 12h and 24h formats
- Workplace for space planners
- Workplace for workplace experts
- Workplace for system administrators
- Mark Your Calendar: End-Of-Software-Support dates
Workplace for end users
Book and manage your reservations using the AI assistant and natural language
Info
Workplace introduces an AI assistant that allows users to create, edit, move, or cancel reservations using simple natural language. Instead of navigating forms, users can interact conversationally to manage their bookings faster and more intuitively.
As a workplace user
I want to manage my reservations using natural language
So that I can save time and avoid navigating complex forms
Benefits
Simplifies the reservation process through conversational interaction
Reduces time spent navigating forms and menus for quick reservations
Lowers the learning curve for new users
Lays the foundation for future AI-driven workplace workflows
Spacewell AI Assistant Launch Roadmap
Developed for
Asset
MCS
Enable fast, self-service visitor registration with a dedicated self-service kiosk mode
Info
Self-registration is now available for visitors, designed for front desk scenarios where visitors can register themselves upon arrival. The screen is designed and optimized for our own 22-inch Kiosk hardware
As a front desk employee
I want a dedicated self-registration kiosk for visitors
So that visitors can quickly register themselves upon arrival in a user-friendly interface
Benefits
Speeds up the visitor registration process for both staff and visitors
Reduces manual work for front desk employees
Minimizes errors during visitor check-in
Provides a clear, intuitive interface for end users
Ensures a smooth first experience for arriving visitors
Developed for
Asset
Ensure reception can quickly contact hosts by capturing visitor contact details
Info
When creating a visitor, users can add host contact details, ensuring reception has the necessary information to contact the host when needed
As a receptionist
I want end users to provide host contact details when creating a visitor
So that I can quickly contact the host when needed
Benefits
Ensures reception always has the necessary contact information
Enables faster and smoother visitor handling
Reduces delays in contacting the host
User instructions
Click here for more details: GO - My Visitors
Administrator instructions
Click here for more details: Roles and Profiles
Developed for
Asset
Enable comments between users and helpdesk on service requests
Info
Communicate directly with the helpdesk through comments on your service requests
As an end user
I want to add and view comments on my service requests
So that I can easily communicate with the helpdesk and stay informed about the progress of my request
Benefits
Faster and clearer communication with the helpdesk
Better visibility on request progress and updates
Reduced need for external communication
Centralized conversations linked to requests
User instructions
Click here for more details:
Administrator instructions
Click here for more details: Workplace: Service request
Developed for
Asset
Display additional context by showing reservable descriptions for spaces and services in Workplace App
Info
Get more context when making reservations by viewing descriptions for spaces, services and equipment (available on mobile, GO coming next release).
As an end user
I want to see description of spaces, services and equipment when making a reservation
So that I can better understand what I’m reserving and make the right choice
Benefits
Better informed reservation decisions
More context on spaces, services and equipment
Reduced confusion or incorrect reservations
Increased adoption of services and add-ons
User instructions
Click here for more details:
Developed for
Asset
Set your time preferences with support for 12h and 24h formats
Info
Choose between 12-hour (AM/PM) and 24-hour time formats in GO, based on your personal preference (already available on mobile)
As an end user
I want to choose between 12h and 24h time formats
So that I can view and enter time in a way that feels natural to me
Benefits
Personalized user experience based on regional preferences
Reduced confusion when interpreting or selecting time
Improved usability
More consistent and intuitive interaction with time-related features
User instructions
Click here for more details: GO - Profile Settings
Developed for
Asset
MCS
Workplace for space planners
30 years ago, we established Integrated Workplace Management Systems
with Space Management at its core
Today we’re reinventing how Spaces can be managed, with modern Tech, and AI-ready
Manage your entire space portfolio natively in Workplace with full control over floorplans, spaces, and allocations
Info
Space Management is a new native module inside Workplace that lets facilities teams import floor plans, manage space portfolios, set and track allocations over time, publish floors to end users
Info
Tip
Spacewell's new enterprise-grade space management module launches in BETA in April 2026.
As a facilities manager or workplace administrator
I want to et up and manage my organization's full space portfolio directly in Workplace
So that I can move from simply measuring occupancy to actively planning and optimizing how space is used
Benefits
Time saved. Auto-mapping floor plans replaces days of manual space setup.
Single source of truth. Spaces, allocations, and occupancy data all live in one place, so reporting is consistent across teams and Spacewell products
Full visibility over time. Track who had what space and when, so you can understand trends, justify decisions, and plan changes with confidence.
Administrator instructions
Click here for more details: Space Occupancy
Developed for
Asset
MCS
Workplace for workplace experts
The 6th generation of Space Occupancy Intelligence since 2017
2017 – first (manual) insights from IOT sensors
2018 – First Productized dashboards
2019 – Launch of Qlik dashboards for US customers
2021 – VOC-based 2nd generation of Qlik dashboards
2024 – Workplace launch with Improved Insights
2026 – Complete new dashboard, rebuilt from scratch
Gain insights into occupancy, utilization, and headcount with the new space occupancy dashboards
Info
Turn workplace data into actionable insights to optimize space, reduce costs, and improve user experience.
As a workplace manager
I want to have clear, data-driven visibility into how spaces are used across buildings
So that I can make informed decisions to optimize space utilization, improve workplace design, and reduce operational costs.
Benefits
Identify underused and overused spaces
Support data-driven decisions
Reduce real estate and operational costs
Administrator instructions
Click here for more details: Space Occupancy
Developed for
Asset
MCS
Monitor service performance with a new service request dashboard
Info
Gain full visibility into service request volumes, statuses, and performance with a new dashboard. Track trends over time, analyze requests by service type and location, and understand how efficiently requests are being handled across your organization.
As a workplace or facility manager
I want to monitor service request performance and trends
So that I can improve service quality and operational efficiency
Benefits
Provides clear insights into service request volumes and trends over time
Helps identify bottlenecks with visibility into open requests and resolution times
Enables performance tracking across locations, service types, and teams
Supports better decision-making with drill-down analytics and comparisons
Improves transparency on service delivery and workload distribution
Administrator instructions
Click here for more details: Service Requests
Developed for
Asset
Workplace for system administrators
Switch from Workplace to Asset directly from the app switcher
Info
Users can now easily switch from Workplace to Asset using the app switcher (9-dot menu). Asset opens in a separate tab, providing a seamless transition for facility teams and administrators working across both applications.
As a facility manager or administrator
I want to quickly switch from Workplace to Asset
So that I can efficiently manage both workplace and facility operations without friction
Benefits
Provides seamless navigation between Workplace and Asset
Saves time by reducing the need to manually access different applications
Improves efficiency for users working across both platforms
Creates a more integrated and unified platform experience
Supports smoother workflows for facility and operations teams
User instructions
Click here for more details: GO - App switcher
Developed for
Asset
Control visitor and car registration per building
Info
New settings allow visitor and car registration to be controlled per building, ensuring visitors are only expected where a reception desk is available and car details are only requested where relevant. These settings are automatically reflected in GO and the Workplace mobile app
As a facility or building manager
I want to restrict visitor and visitor car registration per building
So that visitors are only registered for locations where they can be properly received
Benefits
Ensures visitor registration aligns with building capabilities
Controls visitor car registration per building
Reduces errors and confusion for both visitors and staff
Centralized management of building-specific visitor rules
This restrictions also apply to Workplace
Developed for
Asset
Extended search for reservable objects
Info
The ‘Reservable objects’ search, used to manage reservable objects, has been extended with additional filter options.
Depending on the type (areas, assets, or catalog items), users can now filter using fields such as Category, Capacity, and Building. This makes it easier to manage and maintain large sets of reservable objects.
As a key user managing reservable objects
I want to filter objects based on specific characteristics
So that I can quickly find and manage the relevant objects
Benefits
Faster management of reservable objects
More precise filtering across object types
Easier to maintain large datasets
Improved overview and control
Saves time in day-to-day management
Developed for
Spacewell Baseline (Asset)
Usability and registration improvements for Visitor management
Info
Several updates have been made to streamline visitor registration and improve clarity in the user interface:
The ‘My Visitors’ overview in Asset now shows both visitors visiting you and those you created for others, similar to Workplace.
Front desk employees can set the arrival time directly on the initial registration screen for unannounced visitors, automatically marking them as “Arrived.”
Setting Expected arrival time to “Now” automatically fills the arrival time, speeding up registration.
Field labels and layouts have been updated, and the pre-registration screens have a more consistent look and feel.
As a front desk employee or user registering visitors in Asset
I want a streamlined registration process with clear fields and labels
So that I can register visitors quickly and accurately with all necessary context
Benefits
Faster visitor registration, especially for ad hoc visitors
Clearer and more consistent user interface
Easier pre-registration for end users
Developed for
Spacewell Baseline (Asset)
Mark Your Calendar: End-Of-Software-Support dates
Workplace Kiosk app
Date | Event Title | Notes |
Nov 30, 2026 | Software support on TD-1060 | |
Dec 31, 2026 | Floor Kiosk for Windows side loading | Floor Kiosk for Windows remains supported via Microsoft Appstore |
Workplace Room Finder Add-on to Outlook
Date | Event Title | Notes |
April 30, 2026 | Room Finder | Replaced by Room Finder 2.0 |