Spacewell Workplace (25.4)

Workplace for end users

Submit service requests from Workplace app

Info

This feature introduces a functionality for submitting service requests directly within the existing mobile Workplace app. This eliminates the need for users to switch between separate applications, streamlining the overall process.

  • As an end user

  • I want to submit and track service requests using the Workplace app

  • So that I can easily report issues or make requests without needing to navigate to a separate system

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Benefits

  • Consistent and familiar user experience

  • Submit requests anytime, anywhere using the Workplace app

  • Get an instant view on the status of submitted requests

User instructions

Click here for more details on how to create a service request: Create a service request

Administrator instructions

Click here for more details on how to configure service request functionality: Workplace Experience integration: Ticketing module activation and information

Developed for

  • Asset

Product updates, alerts, and news in GO

Info

Spacewell is introducing a new way to communicate directly with users inside the Workplace platform. Get product updates, tips & tricks, release highlights and important alerts directly in the web portal.

  • As an admin or end user

  • I want to receive proactive updates, product news, alerts and tips & tricks directly in the platform

  • So that I stay informed and receive the latest update without needing to check Spacewell support pages

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Benefits

  • Receive all important updates directly in GO web portal

  • Never miss important alerts or product news

  • Centralized communication

Developed for

  • Asset

  • MCS

Open any URL or 3rd party app from the Workplace app

Info

Admins can now add any valid https:// URL in the custom content feature, without restrictions on the destination.

  • As an administrator

  • I want to flexibility to add any URL in custom content

  • So that I can link resources and apps my end users need, without being blocked by unnecessary validation

Benefits

  • Greater flexibility when adding custom URLs

  • Support for external apps and services without restrictions e.g. intranet pages, third party apps, vendor platforms

Administrator instructions

Click here for more details on custom content: Custom Content

Developed for

  • Asset

  • MCS

Long room names are now visible in calendar view

Info

In the calendar view, long room names will no longer be truncated. Instead, they now wrap onto a second line, ensuring users can always see the full room name for better clarity and usability.

  • As an end user

  • I want to see the full room name in the calendar view

  • So that I can easily identify the right location without confusion

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Benefits

  • Full room names are always visible

  • Improved clarity when looking for rooms in the calendar view

  • Better usability and fewer mistakes in selecting the right location

User instructions

Click here for more details: GO - Calendar

Developed for

  • Asset

  • MCS

Workplace for real estate staff

Spacewell Data Platform – bring your own BI

Info

From you own BI tool (eg MS PowerBI), connect to the Spacewell Data Platform via a service account to find a dataset with views on the curated data

  • As a data analyst

  • I want have access to Spacewell data

  • So that I can enrich my own data warehouse with Spacewell data and build my own dashboards and reports

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Benefits

  • Pull Spacewell data in your own data warehouse

  • More powerful method than pulling data from our APIs

  • Easy to use

  • No data model knowledge required

  • Create your own dashboards and visualizations on Spacewell data (DATA INDEPENDENCE)

  • Analyze Spacewell data in any way you want (more flexibility)

Info

Brand new, modern data platform for customers – on Google BigQuery – secured and easy to use

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Info

Tip

Want to be an early adopter? Reach out to your account manager/customer success manager!

How does it work?

Enrich your own data warehouse with Spacewell data

  • All your Spacewell data are accessible via Google BigQuery

    • Compliant with data residency (US/EU/…)

    • Supports Customer Managed Encryption Keys

  • 100% tenant separation

    • Each tenant (customer) has its own data set

  • Secure access

    • Via “secret key” and Google service account

    • Exclusive access for the customer

How to get access

Monthly additional subscription for Workplace: “build your own BI”

  • 1 GB/day limit  suitable for most customers

  • 1 TB/day limit  for heavy users (mainly on sensor data for large customers)

Available for all tiers : Entry / Advanced / Ultimate

Request procedure
  1. Customer → Subscribe to the monthly add-on (via account manager)

  2. Implementation consultant → Request access (via product manager)

  3. BI team → Enable access + deliver “secret”

  4. Customer → Use “secret” to connect to the platform

Info

Tip

Want to be an early adopter? Reach out to your account manager/customer success manager!

Which content is exposed through the Spacewell Data Platform?

Spacewell will add more content with every new release

Timeline for content

  • Sep 2025: Reservations and reservables (available now for all Workplace customers)

  • Nov 2025: Space occupancy data + location master data (early adopter phase until end of 2025)

  • Roadmap: Asset, maintenance and energy data

Instructions

Click here for more details on how to expose the data from the Spacewell Data Platform: Spacewell Data Platform

Developed for

  • Asset

Workplace about IoT sensors and displays

Integration with Logitech headcount data

Info

Spacewell can now integrate with Logitech devices to retrieve headcount data via the Logitech People Count API. Customers can connect their existing Logitech hardware through this integration, bringing occupancy insights directly within Workplace.

  • As an admin

  • I want to integrate headcount data from Logitech devices into Workplace

  • So that I can use existing Logitech hardware to gain occupancy insights directly in Workplace

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Benefits

  • Seamless integration of Logitech headcount data

  • Centralized occupancy data in Workplace

  • Leverage existing Logitech hardware

Info

Spacewell does not provide or manage Logitech hardware

Administrator instructions

Click here for more details: Logitech People Count

Developed for

  • Asset

  • MCS

Updated device type list when adding new device

Info

Devices that are no longer part of the hardware catalog have been removed from the “Add New Device” drop down. This ensures the drop down remains relevant and avoids confusion while adding new devices.

  • As an admin

  • I want to only see the supported device types when adding a new device

  • So that I can easily select valid device types and avoid confusion with older, unsupported hardware

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Benefits

  • Easier and faster selection of supported devices

  • Avoids mistakes when adding new hardware

  • Active devices from older models remain visible for existing customers

Administrator instructions

Click here for more details: Configure devices (add, remove, import, and export)

Developed for

  • Asset

  • MCS

Workplace for system administrators

New design for floor plan settings in Studio

Info

Floorplan settings allows you to configure the colors shown on the live floorplan, for example in occupancy, comfort or utilization views. With this release, the configuration has been redesigned and moved to the new Studio.

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Administrator instructions

Click here for more details: Live floorplan settings

Developed for

  • Asset

  • MCS

Improved access checking for reservable resources

Info

Previously, restricting access to certain resources (such as rooms, equipment, or services) required setting restrictions on the object itself. This meant that users who could not reserve a resource were also unable to view or access the object in Workplace Management.
With this improvement, access is now checked against the reservable object instead.

  • As an administrator

  • I want to control access at the reservable level rather than the object itself

  • So that users can still view and manage objects in Workplace Management while restricting reservations where needed.

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Benefits

  • Greater flexibility in defining access rights.

  • Key users can still view object details in WPM without unnecessary restrictions.

  • Clearer separation between reservation access and object access.

Info

Note

Existing restrictions remain unaffected, since object-level restrictions also apply to the object’s reservable.

Developed for

  • Asset

Improved Workplace Experience external app page

Info

To enhance usability, the Workplace Experience external app page has been updated with dedicated tabs for reservation and request settings. Relevant includes and settings have been moved into these tabs, leaving only the general settings on the main tab for a cleaner and more organized layout.

  • As an administrator

  • I want reservation and request settings to be separated into clear tabs

  • So that I can configure the external app page more efficiently and with less clutter.

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Benefits

  • Cleaner and more structured layout.

  • Easier navigation between different types of settings.

  • More efficient configuration for administrators.

Developed for

  • Asset

Updated module activation for service requests

Info

The module activation for the Workplace Experience (WPE) service request integration has been updated in preparation for the upcoming advanced release. Key updates include clearer naming, improved service type tagging, and automatic availability of new service types in WPE.

  • As an implementation consultant

  • I want an updated and more flexible module activation for service requests

  • So that configuration is easier and service types remain aligned between Asset and Workplace Experience.

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Benefits

  • Clearer naming.

  • Service types can be tagged directly to the WPE external app.

  • Option to auto-add new service types to WPE, ensuring they are available to end users.

Developed for

  • Asset

Default import for reservations

Info

A default import template and connector have been added for reservations and related items. This allows importing both historical and future reservations from another system into Workplace Management, ensuring continuity when migrating from an external reservation system.

  • As an administrator

  • I want a default import for reservations and reservation items

  • So that I can migrate data from other systems and maintain a seamless transition for users.

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Benefits

  • Simplifies migration from external reservation systems.

  • Ensures both historical and future reservations are preserved.

  • Automatically available when the Reservations module is enabled.

Developed for

  • Asset

Mark Your Calendar: End-Of-Software-Support dates

Workplace Kiosk app

Date

Event Title

Notes

Dec 31, 2025

Translations only working for versions released after Jan. 2024

Latest version available on

Dec 31, 2026

Floor Kiosk for Windows side loading

Floor Kiosk for Windows remains supported via Microsoft Appstore

Workplace App

Date

Event Title

Notes

Dec 31, 2025

Translations only working for versions released after Jan. 2024

Latest version available on

  • Google Play Store

  • iOS Appstore

Workplace Room Finder Add-on to Outlook

Date

Event Title

Notes

Dec 31, 2025

Room Finder

Replaced by Room Finder 2.0