Changes
key | Touchpoint | Release Notes | |
GO | Reservations – Services availability control per room With this enhancement, the option to add services (such as catering) is now automatically shown or hidden based on whether services are permitted for the selected room. Previously, users could attempt to add services to rooms where it was not allowed, resulting in unnecessary error messages at the reservation confirmation stage. This update streamlines the booking experience by preventing that confusion upfront. What's New:
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GO | Asset link added to the app switcher With this enhancement, Asset has been introduced as an application and is now included in the app switcher. Users can navigate to Asset directly from GO, Studio, or Device Control — and vice versa — all within the same seamless, unified experience. Users can,
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GO | Comments for service requests With this enhancement, users can now add and view comments on service requests, making it easier to communicate updates and stay on top of progress after a request has been submitted. Users will be able to
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GO | User preferences – Time format setting (12hr / 24hr) With this enhancement, users can now set their preferred time format — 12hr or 24hr — directly from User Preferences in both GO and Workplace Apps. Previously, GO always displayed time in 24hr format while Workplace Apps relied on device settings, leading to an inconsistent experience across the two touchpoints. This update standardises time display and puts the choice in the user's hands. What's New:
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GO | Visitor management – Building-Level access control With this enhancement, visitor access can now be configured at the building level, ensuring that visitor workflows are only available in buildings that operationally support them. Previously, users could invite visitors across all buildings. This was particularly causing issues if there are buildings which do not support/allow Visitors. This update brings greater control and clarity to both hosts and visitors. What's New:
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GO | Visitor management – Building-Level car registration control With this enhancement, the car registration field on the visitor form can now be configured at the building level. Previously, the car registration toggle was shown by default for all buildings. This behaviour was confusing buildings where visitor parking is not available. Also, in some cases, users assumed that parking reservation was automatically done by the system by entering a Car registration number. This update gives administrators the flexibility to control where this field appears, reducing confusion for hosts. What's New:
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GO | Visitor management – Host contact details With this enhancement, users can now add host contact details when creating a visitor, ensuring that the necessary contact information is available for operational purposes. This field appears alongside the Host field on the visitor creation for user convenience What's New:
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Workplace | Description field added for reservable resources With this enhancement, the description field is now available and visible on the Reservable Settings page for reservable areas, assets (equipment), and catalog items (services) in the IWMS. Once filled in, this description is displayed in the Workplace app when end users create a reservation, giving them better context before booking a resource. What's New:
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Workplace | Workplace app and kiosk now support Android 16 & Workplace app for iOS 26 The Workplace app and Kiosk now support Android 16, helping ensure compatibility with the latest Android release and a smooth experience on supported devices. This update aligns with Spacewell’s Android support approach, which covers the latest Android version and the three previous versions. Also, the Workplace app now supports iOS 26 as well | ||
Studio | Security settings migrated to Studio 2.0 We have moved security settings from Studio 1.0 to Studio 2.0 to provide an improved interface and a better user experience. This is a usability update only, and there are no functional changes to the security settings themselves |
Bugs
key | Touchpoint | Release Notes |
GO | Outlook reservations can no longer be cancelled in GO or Mobile We have updated GO and the Workplace mobile app so that reservations created in Outlook can no longer be cancelled from these applications, because cancellation changes cannot be synchronised back to your Outlook calendar and could create confusion. Instead, Outlook-created reservations must be managed directly in Outlook, and GO and mobile will show only a Close option with an informational message for these bookings. | |
GO | Fix for missing completion notifications for recurring reservations We fixed an issue where recurring reservation requests showed the initial submitted notification, but did not send the follow-up completion notification after processing. This issue was caused by a side effect of tenant migration activities, and recurring reservation notifications now work as expected. | |
GO | Fixed reservation confirmations not being processed by brain rules We fixed an issue that caused some confirmed reservations to be cancelled by Brain Rules because user confirmation responses were not being processed correctly during a service malfunction after an automatic restart. Reservation confirmations are now handled as expected, preventing unintended bulk cancellations in affected regions. | |
GO | Fixed Incorrect reservations displayed for new users We fixed an issue where some users could temporarily see reservations belonging to other people in the My reservations view, mainly during the first login of a newly created account. The issue was caused by an incorrect person reference during automatic user creation, and reservations are now correctly linked and displayed for the signed-in user. | |
GO | Fixed floor photo sync in the workplace app We fixed an issue that caused only some floor photos to appear in the Workplace app even when images were configured for all floors in IWMS. The problem was caused by missing support for CMYK JPEG images, and floor photo synchronisation now works correctly with those images | |
Workplace | Fixed building photo synchronisation in the workplace app We fixed an issue where building photos from IWMS were not displayed correctly the first time when a location was opened in the Workplace app. Building photos now synchronise and appear properly without requiring users to navigate back and reopen the location. | |
Studio | Restored battery channel for Browan motion sensors We fixed an issue where the Battery channel was missing in Workplace Studio for Browan PIR motion sensors across the tenant, and the channel has now been added back to all affected sensors, so battery data can be viewed without requiring any manual updates. | |
Workplace | Improved find a colleague Performance in the Workplace App We improved performance in a find a colleague in workplace app by updating the underlying API logic, resulting in a faster and more responsive user experience. |