Installing the Kiosk app on a Windows device

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Laura CARBO

Difficulty: expert

Content

Learning Objectives

After reading this article, you’ll be able to:

  • Install the Kiosk App on your Windows device after 1/5/2025

Due to changes in the publisher ID on Microsoft Store for the Kiosk app, existing customers that are running the Kiosk app on a Windows device need to perform some specific steps to ensure the latest Kiosk app version is installed.

This page describes the steps to take:

  1. Uninstall the currently installed Kiosk app from the Windows system.
  2. Unlink the device in Device Control.
  3. Download the new UWP Kiosk app.
  4. Configure the Kiosk App in Device Control.

Uninstall the currently installed Kiosk app from the Windows system

  1. Log out of the Kiosk app by using the logged in user credentials.
  2. Use Windows Start Menu to look for “Spacewell Kiosk App”.
  3. Uninstall the app from the device.
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Unlink the device in Device Control

  1. Go to Device Control and log in with your admin credentials.
  2. Open Kiosk Device Manager > “Devices” tab
  3. Select the device you want to unlink

Info

You can easily filter out all Windows devices sorting or filtering on Platform type “UWP”.

  1. “Unlink” the device by selecting the relevant action button.
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Info

Best practice: include “Theme” and “Profile” in the overview data and take a screenshot. This way, you’ll better remember which Themes and Profiles to reconfigure.

Download the Kiosk app

Using the Microsoft Store (preferred)

  1. Go to the Microsoft Store and search for “Spacewell Kiosk”.
  2. Tap “Install” to download the app.
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Info

Downloading from official app stores allows for automatic updates.

Using the Spacewell app store (not preferred)

Visit the Spacewell Appstore (spacewell.com)

  1. On the Kiosk page, select the Windows button to download the Kiosk app on the device.
  2. Then install the app manually.
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Info

After downloading a specific Kiosk app version from the Spacewell Appstore: a version upgrade requires a manual action.

Configure the Kiosk App in Device Control

You’ll need a device account and an admin account in order to log in and install the Kiosk app.

Open the app on your device

The boot screen of the app has 1 big button “let’s get started”

Press it

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Log in with the device account

Use the same device account that you used to take the first step on this page.

Note

If your device account is still in use by another Kiosk app (even the one you just uninstalled), you will receive an error message. You’ll have to go to https://devicecontrol.cobundu.com/ and unlink the account used by the other kiosk.

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Wait for the app to ask for a configuration

The app will launch and give an error. Don’t panic, this is completely normal The app is asking which locations and profile to load.

You’ll need your laptop for the next few steps.

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Open device control to configure the app

Go to https://devicecontrol.cobundu.com/ and log in with an admin account.

You should see you new device in the list with a label “not configured” on the right.

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Select the device and press START CONFIGURATION

When you select the device, a panel will appear from the bottom. Click on Start configuration.

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Select Floor Display

Select FLOOR DISPLAY in the pop-up window that appears

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Select locations + a profile & theme to be applied

Select one or more locations, a Profile and a Theme using the drop down menus.

These settings will be pushed to the Kiosk app after you pressed SAVE.

You can customize this later at any point.

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Go back to the device and tap 'retry'

Once you pressed RETRY the app will continue it’s configuration

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Congratulations, you're ready

Now you’re good to go

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