Kiosk Hardware Installation

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Laura CARBO

Difficulty: expert

Content

Learning Objectives

After reading this article, you’ll be able to:

  • Prepare the network and cabling
  • Install your kiosk device

Take a look at the Checklist hardware on-site visit or installation to make sure that you have all the needed tools on hand.

Hardware & Network Requirements

Network requirements

When using customer network for connectivity:

On the network, the devices must have HTTP & HTTPS access via port 80 & 443.

Kiosk application accesses below URLs:

The IP addresses are dynamic for both Cobundu & Device Control, meaning they might (and will!) change in the future. Therefore a Static IP is not required or even possible.

 

The Kiosk App consumes 5-10 GB of data per month. This will vary according to the device profile, theme, configuration changes and Custom Content.

 

When using 4G Router RUT241 for connectivity: no network requirements to customer IT

Hardware requirements

When using customer network for connectivity:

Where the kiosk will be installed, an Ethernet cable (RJ-45) and power sockets are required

  • Kiosks come with a separate backpack, where screen and backpack are powered separately: Both the screen and the PC are powered independently over DC power, so foresee 2 power sockets.


Connecting the device via Wi-Fi is also possible, but RJ-45 provides a more stable connection.

 

When using 4G Router RUT241 for connectivity:

Where the kiosk will be installed, 3 power plugs are required

  • Kiosks come with a separate backpack, so when using additional 4G router: the screen, the PC and the router are powered independently over DC power, so foresee 3 power sockets.
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Prerequisites

If you’re using 4G Router RUT241 for connectivity, set it up first following instructions on Kiosk 4G Router RUT241 Installation

Connecting the backpack with the screen

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22” series
The Android Backpack needs to be connected to the screen using the HDMI cable for video and the USB-B to USB-A cable for touchscreen capabilities

32” series
The Android Backpack needs to be connected to the screen using the USB-C cable provided in the box. This cable will provide both video and touchscreen capabilities

55” series
The Android Backpack needs to be connected to the screen using the HDMI cable for video and the USB-C cable for touchscreen capabilities

Installing the QBIC BOX PC in combination with an ELO screen

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  1. Install the WiFi antenna on the QBIC BOX PC (if applicable / network connectivity through WiFi. Not needed if ethernet cable will be used)
  2. Place the following cables in the QBIC BOX PC:
    1. HDMI2 (for optimal performance, make sure to use port HDMI2)
    2. USB-C or USB-B to USB-A
    3. Ethernet cable (if applicable / network connectivity through ethernet cable. Not needed if WiFi will be used)
  3. Connect the HDMI + USB-C cables from the QBIC BOX PC to the ELO screen
  4. Connect the power cords in QBIC BOX PC and ELO screen
  5. Place the QBIC BOX PC in the opening at the back of the ELO device

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Mounting the Kiosk to the wall for landscape view (32”-55”)

 

Installation examples

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Next steps

When booting the hardware for the first time, install the Kiosk app following these instructions:

 

 

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