An ongoing Microsoft 365 outage is disrupting reservation synchronization between Microsoft 365 and Spacewell.
New reservations, changes, and cancellations may not be reflected in the other system, causing reservation information to differ between the two.While the outage continues, please treat reservation availability and updates with caution. A reservation or change visible in one system may not appear in the other.
Please inform your users that reservation information may be inconsistent during this disruption.
For customers with reconciliation enabled, discrepancies caused by the outage will be resolved automatically once Microsoft services recover and reconciliation runs successfully. These corrections may not appear immediately after connectivity is restored. To confirm whether reconciliation is enabled for your organization, please contact our support team.
For customers without reconciliation enabled, discrepancies may remain after connectivity is restored, and affected reservations will need to be corrected manually.
Our support team can help you identify these issues, but your organization will need to make the corrections. We will update this article as more information becomes available.