Difficulty: novice
Content
Learning Objectives
After reading this article, you’ll be able to:
- interpret data from the Reservation Patterns Dashboard
Use Reservation Pattern dashboard to get quick summary insights on how people book and cancel their reservations, which allows learning from booking patterns to increase awareness and encourage best-practices.
The Reservation Patterns dashboard reports on all reservations data, including cancelled reservations and no-shows (dashboard takes data from Workplace Management, and does not contain sensor data).
Info
Use this dashboard to gain insight in (past) people behavior.
If you want to know more about future reservation behavior, visit Reservation Planning
The dashboard does not contain detailed timelines, but shows monthly trends on historical data.
Historical data means that the visualized data in the dashboard was gathered from 12 months ago until yesterday. Reservations Patterns will load data from the last 12 months, including cancelled reservations and no-shows.
Info
Reservation Patterns covers all reservable categories (Rooms, Workplaces, Parking and Equipment, Services)
Metric definitions
- # Total Reservations: nr of reservations that are created in the system = # Reservations + # Cancellations + # No Shows
- # Reserved: nr of reservations that took place
- # Cancellations: nr of reservations that were cancelled BEFORE the start of the meeting
- # No Shows: nr of reservations that were cancelled AFTER the start of the meeting (by sensor or brain rule or person)
- # Hours booked: sum of duration of all reservations
- # Hours released: sum of duration of all reservations that were cancelled BEFORE the start of the meeting
- # Hours reclaimed: sum of duration of all reservations that were cancelled AFTER the start of the meeting
“Summary” page
Get quick insights on how people book and cancel their reservations, to learn from booking patterns to increase awareness and encourage best-practices (click to expand and see an example)
“No Shows” page
“Cancellations” page
“Reservations Patterns” page
See the most popular reservation patterns (click to expand and see an example)
View total hours reserved:
- Per organization
- Per category
“Data” page
Get quick insights on how people book and cancel their reservations, in order to learn from booking patterns to increase awareness and encourage best-practices (click to expand and see an example)
“Scope” page
The Scope page provides an overview of number of buildings and reservable items selected (click to expand and see an example)
More information
Frequently Asked Questions on Dashboards
Check out FAQ on Dashboards