Reservation Check-in

Difficulty: novice

Learning Objectives

After reading this article, you’ll be able to:

  • Confirm your reservation through the Check-in functionality

To optimize space utilization and reduce ghost bookings (without the use of sensors), you might be asked to check-in via Workplace to confirm you reservation.

Info

Check-in rules are configurable per area category, so in different locations you might encounter different types of check-in and of confirmation & grace period.

  • Passive check-in: Check-in by clicking on “check-in” in the Workplace app
  • Proof of presence: Check-in by scanning QR code at the specific location using the Workplace app
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Check-in process with the Workplace app

Through the Workplace app, you’ll be able to check in easily in just a couple of steps:

Passive check-in scenario

  1. In My Reservations overview or in Reservation Detail Screen, verify if check-in is required for the space you’ve booked
  2. Select the Check-in button
  3. You’re reservation is now confirmed!

Proof of presence scenario

  1. In My Reservations overview or in Reservation Detail Screen, verify if check-in is required for the space you’ve booked
  2. Select the Check-in button (the button has a QR code icon)
  3. Scan the QR code present in the reserved space
  4. You’re reservation is now confirmed!

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Check-in button
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Scan the QR code (only when proof of presence is required)
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Check-in confirmed

Can I check-in at any time?

You can only check-in a few minutes before the start of the reservation.

If you are not yet within the confirmation period, it will not be possible to check-in. You’ll get a prompt message with some context.

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