Difficulty: novice
Learning Objectives
After reading this article, you’ll be able to:
- Confirm your reservation through the Check-in functionality
To optimize space utilization and reduce ghost bookings (without the use of sensors), you might be asked to check-in via Workplace to confirm you reservation.
Info
Check-in rules are configurable per area category, so in different locations you might encounter different types of check-in and of confirmation & grace period.
- Passive check-in: Check-in by clicking on “check-in” on the GO web portal
- Proof of presence: Check-in by scanning QR code at the specific location using GO on your mobile phone
Check-in process with GO
Through the GO web portal, you’ll be able to check in easily in just a couple of steps:
Passive check-in scenario
- In My Reservations overview or in Reservation Detail Screen, verify if check-in is required for the space you’ve booked
- Select the Check-in button
- You’re reservation is now confirmed!
Proof of presence scenario (only available on GO mobile)
- In My Reservations overview or in Reservation Detail Screen, verify if check-in is required for the space you’ve booked
- Select the Check-in button (the button has a QR code icon)
- Scan the QR code present in the reserved space
- You’re reservation is now confirmed!
Can I check-in at any time?
You can only check-in a few minutes before the start of the reservation.
If you are not yet within the confirmation period, it will not be possible to check-in. You’ll get a prompt message with some context.