Contact Spacewell Support
Do you have questions about Maintenance Planning or are you experiencing a problem? You can reach Spacewell Support in the following ways:
Contact by phone
For immediate support, you can contact Spacewell Support by phone:
Phone: +31 (0)85 044 93 09 - Option 1
(Option 1 for O-Prognose / Maintenance Planning support)
You will be assisted by Spacewell’s support department. Have the following information available, if applicable:
- the name of your organisation
- any relevant location or project names
- a brief description of the problem
Support by email (create a ticket)
For questions and incidents, you can create a support ticket via the website:
- Go to:
https://spacewell.com/nl/customer-support/#email - Complete the form with:
- your contact details
- a clear description of your question or problem
- relevant references (for example, module, environment, date/time, error message text)
Please note: the ticket form does not support screenshots as attachments. If a screenshot is necessary for the analysis, Support will inform you after you create the ticket how you can submit it.
After submitting the form, your ticket will be registered with Spacewell Support and you will receive a confirmation by email.