Room display hardware (QBIC)

Yes, you can install the app on any other tablet device, as long as it runs the latest OS versions of iOS, Android or Windows. Other Operating systems like Tizen are not supported.

Check out Choosing your own devices: tips and best practices

Firmware and hardware troubleshooting is not offered by Spacewell.

The QBIC TD1070 model comes in 2 flavors:

• TD1070 (default device in Spacewell Hardware Catalogue): only supports frequency 13.56MHz.
• TD1070H: supports frequencies13.56MHz, 125Khz or “13.56MHz and 125Khz”

Check the tag/card specifications to know more about the protocol they are using and compare with below NFC compatibility list.

Of below NFC compatibility list:

• the entire table is supported by the TD1070H
• the lines with mention of HiD  are not supported by the regular TD1070.

The TD1070 model has an NFC chip built-in. The individual Spacewell Workplace ID of the user needs to be written on the employee badge. The Workplace ID is also used in the Workplace App QR Scan Code.

The user’s QR scan code is drawn from the Contact Code in the underlying IWMS Axxerion.

It’s possible to update this Contact Code to reflect whatever code is unique to your employees.

Make sure to check with your IT/Security department if your badges support NFC (see NFC compatibility list in question “Which NFC Protocolls are supported?”) and if they need to be (re)formatted. There needs to be plain data (direct access) on the tag (NDEF message).

Spacewell does not provide help on questions like

• "How do we upload the Spacewell Workplace ID of our many employees on our badges in batch-upload?"
• "We don't know if this badge is formatted/how to get the info as plain data?"
• "Because of security protocols, we cannot touch the badge (contents), how do we make this work?”

The Qbic devices receive regular OS upgrades every few years to remain compatible with the latest IT security requirements.

Spacewell collaborates with Qbic, however we can’t promise to always offer the latest Android version. Note only a very small number of Android devices around the world get security patches (mostly consumer devices like Samsung); it’s not a common practice for Digital Signages to get the same frequency of OS & security upgrades to ensure stability and “long term stable builds”.

The releases do not happen very often, but they are tested very thoroughly both in terms of stability as in terms of security.

The embedded Android version is stripped from all unnecessary items (e.g. there’s no PlayStore available) to guarantee better stability and security.

Also, the device is completely shielded: it runs a single app and physical users have no way of breaking out of the devices launch screen. In combination with a strong firewall, one can really mitigate the risk to near-zero.

You can add an extra layer of security by creating a separate network for the devices , limiting the risk of external attacks to real-zero.

Most firmware upgrades can be pushed (as part of the Device Configuration Push, see Device Control for Kiosk App )), but it’s not a fully bullet proof rule. There are situations in which Qbic releases an update which cannot be pushed over-the-air and hence requires a manual update. This doesn’t happen much and is only applicable in case of big OS upgrades on the device.

On older QBIC device types, the Android version might need to be upgraded. Check if this is required in System Requirements for Workplace apps.

For concrete instructions on how to upgrade, see Device Control for QBIC