View By Other Pulse Count

Difficulty: novice

Learning Objectives

After reading this article, you’ll be able to:

  • Interpret the Pulse Count Live View

What is “View by” on a live data floor plan?

Toggle between different Space or Comfort data views, that are relevant to your floor. Specific views are only available for a floor if data is available.

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Pulse Count

To obtain pulse count data, a sensor like Sensative Strip installation needs to be configured, or push pulse count data to Workplace using our Generic Endpoint, see External Data Sources.

  • If pulse count data is coming in, you’ll see the total pulses detected for that location since midnight
  • If pulse count data is coming in and thresholds & reset functionality have been configured in Live floorplan settings, you’ll see
    • a formula depicting “current count” on “total count since midnight”

    • the location is colored based on the currently reached threshold

Info

All pulse count values are reset at midnight local time.

Pulse data view without thresholds & reset functionality configured:

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Pulse data view with thresholds & reset functionality configured:

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Reset feature

If thresholds & reset functionality are configured and you have the relevant pulsecount.edit permission, in GO webportal, you can also manually reset the values. To do this,

  1. Select the location
  2. In the location pane on the left,
    1. select “More Details” to see more details about past resets

    2. select “Reset Now” for a quick reset
      1. choose to only reset or to reset and create a ticket

Info

To enable the ticket feature:

  • Enable required Automation (see Automation repository)
  • Select relevant Service Type in Asset > External App

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