Customizing the Kiosk app in Room mode

Difficulty: expert

Learning Objectives

After reading this article, you’ll be able to:

  • Create and edit custom themes & profiles
  • Push application settings and custom themes and profiles to your devices

Kiosk app in Room mode customization is done through Device Control Platform, see

  • Device Control for Kiosk App: general information on Device Control platform
  • Custom Content: guidelines on how to upload and push custom content to end users via the Kiosk app in Room mode
  • Profiles & themes, who will define the look & feel of your app, are described below

 

Profiles vs themes

PROFILES
‪Decide what is possible on the device
THEMES
Decide how the device UI looks like

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Enable or hide features, decide on app settings

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‪Add custom logos, change colours, etc.

Editing Profiles

Info

Remember to check if the Device Hardware specifications are compatible with the chosen features (eg not every device supports NFC, or has a camera to allow for identification through QR code scanning)

Getting Started
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Display type and menu options
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Meeting operations options

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On Identification Methods

  • User ID = Workplace User ID (starts with tenant name, follows format “tenantname.userid”)
  • Scan QR Code (available for TD-1060 and TD-1070)
  • Scan NFC Tag, check Kiosk app in Room mode FAQ and troubleshooting on which NFC Protocols are supported and how to use the NFC functionality (only available on TD-1070)
  • E-Mail address
Release ghost meetings

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Meeting View Options / Book Meeting Options
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Ticketing configuration (not possible with Workplace)
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Screensaver options & logo

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“Plays after inactivity of…” should be minimum 1 minute, since the response of Kiosk app is also dependent on the response time of the device.

Logo Recommendations: Landscape with aspect ratio 6:1

Screensaver requirements:

  • File Type: mp4
  • Size: under 50MB
  • URL needs to be publicly available (e.g. on youTube or your own website). Workplace does not offer a service to host videos for your organization
  • Audio on the device should be disabled, or remove the audio from the video
  • The frame width and height need to be compatible with the device. Most devices will not rescale the video. The resolution for QBIC room displays can be found in this overview table.

If one or more of these requirements are not met, the screensaver will not start, show a black screen or freeze at the first frame.

Themes

Getting Started

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Deleting a Theme:

If you delete a theme that is in use by a device, you will get a warning message;

if you choose to continue, the default theme will be applied to the device

Theme Name, Background

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Overlay and Timeline

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LED colors

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Push application settings, profiles & themes to your devices

Tip

If you have few devices to configure, we recommend to push configurations to devices one by one

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Pushing configurations individually

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Pushing configurations in bulk (using Excel)

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Tip

Note

Selecting a level of a location hierarchy (i.e. Region) will not narrow down the next level (i.e. Room). This will produce an error if there is a mismatch.

If you would like to narrow down the spreadsheet, go to the master data tab and filter on your building, then copy and paste the correct room.

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