Standard Workflow emails

• General
• (Re)generate the standard workflow emails

General

Most default workflowsalso have a default set of emails that can be generated once the module for this workflow is activated (see Module activation for more details on this (available to level 2 and 3 administrators))

These default emails are the emails that are automatically sent based on status changes in the workflow. Some examples are:

• The email to the requestor of a request, if more information is needed to handle the request
• The email to the contractor in a work order contains the work order details to be executed
• The email to an employee that is linked to a contract as the one to receive the reminder if the contract period is about to end

(Re)generate the standard workflow emails

If some or all of these emails for a given workflow have been deleted, they can always be regenerated by going to the workflow version and using the ‘Generate default emails’ button. This will only generate the workflow emails that are currently not already present:

It is also possible to generate a single workflow email directly from the workflow connector via the 'Generate default email’ button on the messages overview. This will result in only the email linked to that specific connector being (re)generated.

This way of generating only one workflow email is useful, if the customer already deleted some workflow emails, and only want to add the single new email, instead of generating all workflow emails and deleting the unnecessary workflow emails again.