Integration Platform (26.2)

Changes

key

Touchpoint

Release Notes

EAI-9984

Integrations Platform

Space Management: include Asset_Unique_Reference custom attribute in CSV import
The asset_unique_reference custom attribute is now included in the CSV import process for the final step of the initial data migration.

This makes it possible to update the Unique Reference of a building in Asset/Axxerion based on the Unique Reference ID from Space Management.

Workplace

EAI-9986

Integrations Platform

Reservation Sync now supports special characters in room names.

Previously, some room name fields could be blocked by security validation rules. With this improvement, special characters can be used in room names without interfering with the Reservation Sync flow.

Workplace

EAI-9959

Integrations Platform

Reservation sync | Exchange | Reconciliation: Automatic conflict resolution real-time (single room, single reservation, inbound & outbound)
Reservation Sync for Exchange can now detect and resolve certain reservation conflicts directly during the real-time sync flow (Reconciliation for single room, single reservations).

In an out-of-sync scenario, a reservation may exist in Axxerion but not in Outlook, or vice versa. This means a room can appear reserved in one application while still appearing available in the other, which can lead to double bookings.

Previously, these conflicts were resolved later by the reconciliation rollback process. With this improvement, the real-time sync flow can identify and resolve supported conflicts immediately for single-room, single-reservation scenarios, both inbound and outbound.

Workplace

EAI-9846

Integrations Platform

Reservation sync | Exchange | Reconciliation: Automatic conflict resolution roll-back (single room, single reservation, inbound & outbound)
The reconciliation service can now automatically resolve conflicts for single-room, single-reservation scenarios using a first-come, first-served approach.

When a reservation conflicts with another reservation, the reconciliation rollback process determines which reservation should take priority. In a room-centric setup, the reconciliation service does not have access to the user’s personal calendar. If the conflicting reservation was created in Outlook, the service cannot cancel the meeting directly from the user’s calendar, but it can decline the meeting request on behalf of the room resource.

Workplace