At Spacewell, we continuously invest in improving our software. New features, enhancements, performance improvements, security updates, and fixes are delivered throughout the year to ensure our customers always benefit from the latest innovations.
As a cloud software provider, we follow modern SaaS delivery practices that allow us to introduce improvements regularly while maintaining the stability, reliability, and security that enterprise organizations expect.
Our Release Philosophy
Every update released by Spacewell follows the same core principles:
- Quality first. Every change is thoroughly developed, tested, and validated before release.
- Continuous innovation. Customers benefit from regular improvements without waiting for major annual upgrades.
- Predictable delivery. New functionality is introduced through a structured and transparent release process.
- Minimal disruption. Updates are delivered seamlessly with little or no impact on day-to-day operations.
Our goal is simple: continuously improve our products while maintaining a highly reliable platform for all customers.
Different Products, Different Release Cadences
While all Spacewell products follow the same quality and validation standards, release timing differs slightly across our portfolio.
Workplace and Asset
Spacewell Workplace and Spacewell Asset follow a structured release cycle.
New functionality, enhancements, and fixes are bundled into planned releases that are typically delivered every 8 to 10 weeks.
Feb 26 | Apr 26 | Jun26 | Sep26 | Nov26 | |
| Asset | Testing: 20 Jan Production: 07 Feb | Testing: 31 March Production: 18 Apr | Testing: 9 Jun Production: 27 Jun | Testing: 1 Sep Production: 19 Sep | Testing: 10 Nov Production: 28 Nov |
| Workplace | Staging: 26 Jan Production: 09 Feb Apps: 5-10 days later | Staging: 06 Apr Production: 20 Apr Apps: 5-10 days later | Staging: 15 Jun Production: 30 Jun Apps: 5-10 days later | Staging: 07 Sep Production: 21 Sep Apps: 5-10 days later | Staging: 16 Nov Production: 30 Nov Apps: 5-10 days later |
This approach provides customers with:
- Predictable release windows
- Clear visibility of upcoming improvements
- Consolidated release documentation and training materials
Energy and Maintenance Planning
Spacewell Energy and Spacewell Maintenance Planning follow a more continuous release model.
Rather than releasing functionality according to a fixed schedule, new capabilities are introduced when they are fully developed, tested, validated, and ready for customer use.
This approach allows us to:
- Reduce time-to-value for customers
- Release innovations as soon as they meet our quality standards
- Gather feedback from pilot customers and early adopters when appropriate
- Ensure functionality reaches production only when fully validated
In practice, this means customers may receive improvements throughout the year rather than waiting for a scheduled release window.
How Features Move from Idea to Production
Every release follows a structured lifecycle designed to ensure quality, security, and reliability.
1. Plan
Product and development teams define priorities based on customer feedback, market needs, product strategy, and regulatory requirements.
2. Build
Features, improvements, and fixes are developed using modern software engineering practices and automated quality controls.
3. Validate
Before any update becomes generally available, it undergoes extensive testing, including:
- Functional testing
- Performance testing
- Security validation
- User acceptance validation
- Regression testing
Only changes that successfully pass all quality checkpoints move forward.
4. Release
Validated functionality is deployed to production environments through controlled release processes designed to minimize risk and ensure platform stability.
Early Access and Validation
For selected initiatives, Spacewell may provide early access to specific customers before general availability.
These programs help us:
- Validate real-world use cases
- Gather customer feedback
- Refine user experience
- Ensure broad readiness before full release
Participation in early access programs is managed on a case-by-case basis.
Release Notes and Customer Communication
Transparency is an important part of our release process.
To keep customers informed, we provide:
Release Notes
Detailed release notes describing new functionality, enhancements, and fixes.
Product Documentation
Updated user guides, technical documentation, and knowledge base articles available through the Spacewell Knowledge Center.
What's New Updates
Every two months, Spacewell publishes a consolidated overview of product updates across the portfolio.
These updates include:
- Workplace
- Asset
- Energy
- Maintenance Planning
This provides customers with a single, easy-to-follow summary of all innovations and improvements delivered during the previous period, regardless of the underlying release cadence.
Handling Critical Issues
Although every release undergoes extensive testing and validation, critical issues occasionally require immediate action.
When necessary, Spacewell may deploy emergency fixes outside normal release cycles.
These updates are:
- Developed and tested using the same quality standards
- Reviewed through accelerated validation processes
- Released as quickly as possible to protect customer operations
Mobile Applications
Spacewell mobile applications follow the same release principles as our cloud products.
Updates are:
- Developed and validated internally
- Tested before production release
- Submitted to the Apple App Store and Google Play Store
- Made available to customers following store approval processes
Critical mobile fixes may be released separately when required.
Our Commitment
Spacewell's release approach combines the innovation speed of modern SaaS platforms with the governance, quality standards, and reliability required by enterprise organizations.
By continuously delivering improvements across our portfolio, we ensure that customers always benefit from the latest capabilities while maintaining a secure, stable, and future-ready platform.